Refund policy

Return & Refund Policy

At BellorieBeauty, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.

Returns

We accept returns within 30 days of receiving your order. To be eligible for a return, the item must be unused, unopened, in its original packaging, and in the same condition as received. For hygiene and safety reasons, opened or used cosmetic products cannot be returned unless they arrive damaged, defective, or incorrect.

Refunds

Once your returned item is received and inspected, we'll notify you of the status of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days. Please note that processing times may vary depending on your bank or payment provider.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery at support@belloriebeauty.com. Include your order number and clear photos of the item so we can resolve the issue as quickly as possible.

Return Shipping

If the return is due to our error, such as receiving a damaged, defective, or incorrect item, we will cover the return shipping costs. For returns due to personal preference, customers are responsible for the return shipping fees.

Contact Us

If you have any questions regarding our Return & Refund Policy, please contact us at support@belloriebeauty.com or visit belloriebeauty.com. Our customer support team is always happy to assist you.